Card payment
Recurring subscription, automatic renewal, billing portal.
Card payment goes through Stripe. You are redirected to a checkout page hosted by Stripe: Kreafy never sees your card number.
Subscribing
From Billing → Plans, pick a plan then Card. Once the payment is confirmed, the plan and the credits are active immediately.
Automatic renewal
Unlike local payments, a card subscription renews on its own at each due date.
The Automatic renewal card on the Billing page lets you turn it off. You then keep your plan until the end of the period you paid for, after which the account returns to Free.
You receive an email 2 days before every charge, with a link to switch it off if you have changed your mind. No charge ever arrives without notice.
Turning off automatic renewal switches you to the same messages as a local payer: a reminder before the due date, then a confirmation that you are back on the Free plan. What matters is the renewal state, not the payment method.
Changing plan
With a card subscription in progress, a tier change is applied immediately, at the new plan's full price. A confirmation dialog says so before any charge: this is not prorated.
Billing portal
The Manage my billing button opens the Stripe portal. There you will find:
- your downloadable invoices;
- the saved payment method, which you can update;
- the billing address.
Declined payment
If a charge fails, Kreafy sends you an email. The plan stays active while Stripe retries. Update the card from the portal: recovery is automatic.
Credits, however, only arrive with a confirmed payment. A declined charge tops up nothing.